Privacy & cookie policy
Please note: this is template wording for a small UK business. Yerrell Flooring Ltd should review it, add their company registration details, and adapt it to how they actually work before relying on it.
Who we are
Yerrell Flooring Ltd (“we”, “us”) supplies and fits flooring from 118–120 Broad Street, Chesham, Buckinghamshire HP5 3ED. You can contact us at sales@yerrellflooring.co.uk or on 01494 791 042.
What we collect
When you contact us, request a consultation or ask for a call back, we collect the details you give us — typically your name, phone number, email address, address or postcode and information about your project.
How we use it
- To respond to your enquiry and arrange appointments.
- To prepare quotes and carry out work you ask us to do.
- To keep records we’re required to keep for accounting and legal purposes.
We will never sell your details or use them for unrelated marketing without your consent.
Lawful basis
We process your information to take steps at your request before entering into a contract, to perform that contract, and where necessary for our legitimate interests in running our business.
How long we keep it
Enquiries that don’t lead to work are deleted within 12 months. Customer records are kept for as long as required for tax and warranty purposes.
Who we share it with
Only with services that help us run the business (for example our email and website form providers), under appropriate safeguards.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it. Contact us using the details above. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Cookies
This website doesn’t use cookies, analytics or tracking. It uses your browser’s session storage only to remember that you’ve already seen the opening animation and to finish the page transition; this is cleared when you close the tab. Our fonts and images are served from our own website.